Sales Engagement Executive

About VDart Malaysia

We are Purpose Driven, High Growth and a Great Place to Work Certified Organization!

VDart Malaysia is one of the fastest growing talent management and digital solution providers established in the year 2007. As part of our continued Global Growth Strategy, we are excited to bring digital capabilities to Malaysia. VDart Malaysia Sdh Bhd will serve as our Regional Headquarters for ASEAN region. We are committed in bringing world class technology, build strong digital talent pool in emerging technologies and transform how businesses leverage technology in Malaysia. We serve various customers including Fortune 100 companies across various domains globally. VDart Malaysia partners with industry leaders in Cloud, Intelligent Automation, IoT, Customer experience, and Security solutions. With distinct digital practices, we help our partners to build for tomorrow by reimaging their business today. From helping our partners to bridge talent in product development and embedded software, we provide resources and solutions globally across a wide range of industries, from automotive and mobility to energy, healthcare, and life sciences, manufacturing, consumer industries, and beyond.

Location: Petaling Jaya (First Avenue), Selangor, Malaysia
Contract: 12 Months (Extendable)
Work Mode: Onsite
Experience: 1–2 Years

About the Role

Grab for Business helps companies manage corporate transport, meals, and other business expenses through one convenient platform. We are looking for a motivated Partner Engagement Coordinator to engage new corporate clients, convert leads into active customers, and guide them through the onboarding process.

Key Responsibilities

• Engage and qualify inbound leads from the Grab for Business website.
• Make outbound calls and understand clients' business requirements.
• Recommend suitable Grab for Business products and services.
• Explain platform features and guide clients through account setup and onboarding.
• Follow up with clients to drive activation and their first transaction.
• Handle customer queries, objections, and onboarding challenges.
• Maintain accurate lead records and update activities in the CRM system.
• Coordinate with internal teams to ensure a smooth customer experience.
• Achieve daily, weekly, and monthly sales and conversion targets.

Mandatory Skills & Requirements

• 1–2 years of experience in Inside Sales, Business Development, Client Acquisition, Customer Onboarding, or Partner Engagement.
• Excellent communication and active listening skills.
• Strong persuasion, negotiation, and objection-handling abilities.
• Ability to manage multiple leads and follow up effectively.
• Fluent in English, Bahasa Malaysia, and Mandarin (Mandatory).
• Comfortable working in a fast-paced, target-driven environment.

Good to Have

• Experience in B2B sales, SaaS, or corporate solutions.
• Familiarity with CRM and lead management tools.
• Experience handling inbound digital leads.
• Knowledge of upselling, cross-selling, and customer activation.