Student Accommodation Executive
Undisclosed
Role and Key Responsibilities - To handle inquiries, bookings, check-ins, check-outs, or other related matters regarding the University accommodation. - To handle and approve room changes according to
Role and Key Responsibilities
- To handle inquiries, bookings, check-ins, check-outs, or other related matters regarding the University accommodation.
- To handle and approve room changes according to a detailed review.
- To ensure the accommodation and facilities are regularly cleaned and maintained.
- To manage an active and collaborative relationship with all residents at all times.
- To review and revise the accommodation terms and conditions regularly.
- Perform regular or random spot checks to ensure the students have complied with the accommodation terms and conditions.
- To resolve residents’ feedback regarding accommodation.
- To plan for the room availability of the student accommodation according to the growth of the student population.
- Manage homestay or out-of-campus accommodation issues (where necessary).
- Arrange the assistant warden's working schedule.
- Perform other related duties as assigned to ensure the efficient and effective functioning of the work unit.
Requirements / Qualifications
- Bachelor's Degree or above in any field or equivalent.
- A minimum of 1 year of relevant working experience in Accommodation Management will be an added advantage. Fresh graduates are welcome to apply.
- Be meticulous, committed, proactive and willing to take ownership of assigned tasks.
- Excellent interpersonal and effective communication skills.
- Proficient in English, Bahasa Malaysia and Mandarin languages to effectively communicate with Mandarin-speaking clients.
- Good at using Microsoft Word, Excel, PowerPoint and Google-related facilities.
