Salon/Spa Manager

Responsible for the overall daily operations of the spa/salon, ensuring excellent customer service, strong sales performance, smooth staff management, and high service standards.
Manage daily spa/salon operations and staff
Achieve monthly sales and treatment targets
Handle customer enquiries, complaints, and follow-ups
Monitor appointments, packages, memberships, and payments
Train, motivate, and supervise beauticians/therapists
Ensure cleanliness, grooming, SOPs, and service quality
Manage stock, inventory, and treatment supplies
Support promotions, social media, and customer retention

Minimum 2–3 years experience in spa, salon, beauty, or wellness industry
Previous supervisory or management experience preferred
Strong leadership and staff management skills
Good sales and customer service skills
Able to achieve monthly sales targets
Good communication and problem-solving skills
Well-groomed, professional, and customer-focused
Able to manage appointments, stock, staff schedules, and daily operations
Basic computer and social media knowledge
Responsible, disciplined, proactive, and able to work independently

Skills: Leadership, Management, Time Management, Customer Service, Staff Management, Planning, Sales, Communication, Stocks (Inventory), Organizational Skills