Team Leader - Wellness AEON Metro Prima
Undisclosed
Job Responsibilities:- 1. Customer Satisfaction - Listen and communicate positively with customers to build a strong and loyal relationship - Ensure that all product, facilities and services that were
Job Responsibilities:-
1. Customer Satisfaction
- Listen and communicate positively with customers to build a strong and loyal relationship
- Ensure that all product, facilities and services that were advertised and promoted are correct and updated. Any discrepancies must be reported immediately
- Participate in store re-opening process by welcoming customers and filling up the shortages
2. Organization Efficiency
- Keep the Company's assets in good operating condition
- Observe and comply with Company's policies
- Ensure that Assets are in good condition and to train team member to do the same as well
- Participating in ensuring that all safety and security equipment are in good working condition
- Contribute ideas and suggestions to improve the merchandise flow, implantation and presentation
- Emphasize on teamwork and teambuilding to create a happy and harmonious working environment
- Provide assistance and have good communication with your team
- Be independent and disciplined
3. Employee training and Development
- To participate in any training activities being assigned to
- Provide and organize training to improve professional skills of your team
- Lead and motivate your team to achieve results and to develop their career/knowledge/skills
4. Financial Performance
- Adhere to store budgeted expenditure
- Propose action plan to control operating expense better
- Provide correct report and figures and be responsible on it
- To update known loss
- Returning of goods are done according to the procedures
Job Requirements:-
- Possessed at least Diploma/Degree Holder in any field.
- 2-3 years of working experiences in retail operations management/related field.
- Computer literacy skill needed: MS Word, MS Excel, MS PowerPoint, MS Team
- Able to work on shift including Off Day, Rest Day or Public Holiday.
Benefits:-
- Medical facilities.
- Annual bonus.
- Increase in salary.
- Further education opportunities.
- Training provided.
- Uniform.
- Rebate Scheme.
