Senior Account Executive

Key Responsibilities
Accounting & Finance
Handle day-to-day accounting operations and maintain accurate accounting records.
Manage full-set accounts, including accounts payable, accounts receivable, general ledger and bank reconciliation.
Prepare monthly management accounts and financial reports.
Perform month-end closing and ensure all transactions are properly recorded.
Prepare payment vouchers, journal entries and supporting schedules.
Monitor cash flow and assist in cash flow planning.
Assist with audit, tax and other financial-related matters.
Outlet Sales & Reconciliation
Monitor and reconcile daily sales from Mixue outlets against POS/system records and bank collections.
Reconcile cash, card, e-wallet and other payment channels.
Investigate and resolve discrepancies between outlet sales, POS reports and bank receipts.
Prepare regular outlet sales and collection reports.
Monitor outlet expenses and ensure proper supporting documents are maintained.
Accounts Payable & Supplier Management
Process supplier invoices and payments accurately and on time.
Verify invoices against purchase orders, delivery orders and supporting documents.
Maintain supplier accounts and perform supplier statement reconciliations.
Monitor outstanding payments and assist with payment scheduling.
Liaise with suppliers regarding invoices, credit notes and payment discrepancies.
Payroll
Prepare and process monthly payroll for outlet and office employees.
Maintain payroll records including basic salary, allowances, overtime, incentives, commissions, unpaid leave, claims and deductions.
Calculate and submit statutory contributions, including EPF, SOCSO, EIS and PCB.
Ensure payroll is processed accurately and within the required timeline.
Prepare payroll reports and supporting schedules.
Maintain confidentiality of employee salary and payroll information.

Responsibilities
Client Acquisition & Growth
Identify and qualify new business opportunities through outreach, referrals, and targeted prospecting using CRM tools.
Prepare and present tailored proposals and commercial terms that address client needs and deliver measurable value.
Negotiate contracts and close deals while ensuring healthy margin and adherence to company pricing guidelines.
Work with marketing to convert leads into pipeline and track progress through the sales funnel.
Account Management & Delivery
Own a portfolio of key accounts and act as the main point of contact for client relationship management and renewal discussions.
Coordinate internal teams to ensure timely delivery, clear expectations, and high client satisfaction.
Monitor account health, identify upsell opportunities, and drive retention through regular business reviews.
Resolve client issues promptly and escalate when needed to protect relationships and reputation.
Reporting & Coordination
Maintain accurate records in CRM and produce weekly sales reports to track pipeline and forecast revenue.
Use data to identify bottlenecks and propose process improvements to shorten sales cycles.
Collaborate with finance and operations to ensure smooth onboarding and invoicing for new clients.
Participate in strategy sessions and contribute market insights to help shape product and pricing decisions.
Requirements
Diploma or Bachelor's Degree in Accounting, Finance or a related field.
Minimum 3–5 years of relevant accounting experience.
Experience in F&B, retail, franchise or multi-outlet business is highly preferred.
Experience handling full-set accounts.
Experience in monthly payroll processing and statutory submissions.
Good knowledge of Malaysian accounting and payroll requirements.
Proficient in Microsoft Excel and accounting software.
Experience with POS, accounting or ERP systems is an advantage.
Good analytical and problem-solving skills.
Strong attention to detail and accuracy.
Able to work independently and manage multiple deadlines.
Good communication skills and able to work closely with outlet and operations teams.
Key Skills
Full-Set Accounting
Payroll Processing
Outlet Sales Reconciliation
Accounts Payable & Receivable
Bank Reconciliation
Inventory & Cost Control
EPF / SOCSO / EIS / PCB
Microsoft Excel
Financial Reporting
F&B / Retail Accounting

Skills: Account Management, Business Development, CRM (Salesforce/HubSpot), Negotiation, Proposal Writing, Presentation, Relationship Management, Microsoft Excel, Sales Reporting