Retail Customer Service
Undisclosed
Job Responsibilities: - Handle incoming customer calls and enquiries. - Assist customers with billing, mobile plans, internet services and account-related issues. - Resolve customer complaints and pro
Job Responsibilities:
- Handle incoming customer calls and enquiries.
- Assist customers with billing, mobile plans, internet services and account-related issues.
- Resolve customer complaints and provide appropriate solutions.
- Explain products, services and promotions to customers.
- Update customer information and maintain accurate records.
- Meet customer service KPIs and performance targets.