Courier Van Driver

• Sort and prioritize workload (including multiple route sort) to ensure time
commitments are met.
• Revise and update ETAs in accordance with procedures.
• Liaise with SPC / admin team to ensure customer requirements are met.
• Establish and maintain positive relationships with external customers to
support and grow the business.
• Maintain agreed service levels and comply with corrective measures
implemented when required.
Main Accountabilities
• To undertake additional duties or responsibilities on an ad hoc basis, as and
when required by the Company.
• Ensure adequate hand over to other staff at the change of shift to ensure
continuity and maintenance of SLAs.
• Climb in and out of vehicle as required throughout the workday.
• Walk up and down stairs as required to pick up and deliver documents and
packages according to established procedures and in all weather conditions.
• Operate a scanner to record shipping and package information for
documents/packages picked up or delivered.
• Ensure duty collectables are successfully collected each day.
• Ensure on time & successful first-time delivery.