BRANCH MANAGER - MACALISTER

BRANCH MANAGER
. Job Duties
1. Manage daily restaurant operations.
2. Supervise and train restaurant staff.
3. Ensure good customer service and satisfaction.
4. Monitor food quality, cleanliness and hygiene.
5. Prepare staff duty schedules and attendance.
6. Monitor daily sales, stock and expenses.
7. Handle customer complaints and solve problems.
8. Ensure all staff follow company rules and SOP.
9. Prepare daily and monthly reports for management.
10. Achieve sales targets and improve restaurant performance.

Job Requirements
1. Minimum Diploma or Degree in Business Management, Hospitality or related field.
2. At least 3 years of experience in restaurant management.
3. Good leadership and communication skills.
4. Able to manage and supervise restaurant staff.
5. Good problem-solving and customer service skills.
6. Able to work on weekends and public holidays.
7. Able to work under pressure and in a busy restaurant.
8. Basic computer knowledge and reporting skills.
9. Able to speak English and Bahasa Malaysia.

Job Benefits
1. EPF, SOCSO and EIS contributions.
2. Annual leave and medical leave.
3. Public holiday benefits.
4. Staff meals provided.
5. Training and career development opportunities.
6. Opportunities for promotion.
7. Friendly and supportive working environment.
8. Salary increment based on performance.