Manager People Culture & Admin

JOB SUMMARY

To lead the C&B and HR Operations functions inclusive of Clinic Operations. Overseeing and managing the day-to day task, as well as designing, implementing, and administering compensation and benefits programs for company.

JOB DUTIES AND RESPONSIBILITIES

Job Areas
1.Compensation & Benefits
• Conduct or actively participate in market survey / benchmarking to ensure the organization’s C&B packages remain competitive in the market.
• Responsible for developing and proposed Salary Structures for all levels.
• Responsible for reviewing employees’ salaries based on Market range and make recommendations for adjustments if required.
• To design, implement and administer comprehensive C&B programs that align with organizational goals market competitiveness.
• Manage annual salary review, salary adjustment, promotion, and transfer processes, including budgeting, analysis, executions, and communication to stakeholders.
• Collaborate with Finance to prepare and manage the HR budget related to C&B / Payroll.

2.HR Operations
• Develop and implement HR policies and procedures to ensure compliance with employment laws and company standards.
• Oversee the AS400 and Workday and ensure accurate and up-to-date employee records.
• Manage employee onboarding, offboarding, and overall lifecycle processes.
• Collaborate with cross-functional teams to streamline HR processes and enhance efficiency.

3. Clinic Operations / Medical & Health Services
• Responsible for reviewing company insurance policies and all relevant medical bills and claims to ensure medical costs are controlled effectively.
• Formulate and propose health programs, including awareness and educational programs for employees to optimize their knowledge on health-related matters and minimize health related issues.
• Manage and lead a team of nurses to ensure flawless coverage of in-house clinic services.
• Responsible to ensure all medical, health and other surveillance compliance been carried out.
• Ensure the adherence to Safety requirement.
• Ensure all SOCSO claims are filed and submitted to the office in time.
• Review contract with medical provider to ensure medical service meets the Company’s requirements.
• Provide health advice & counseling and upon due investigation, provide necessary treatment to sick employees.

4. Performance Management
• Manage non-staff performance management.
• Execute annual performance appraisal exercises.
• Execute annual salary review and bonus payments exercises.

5. Audit and Compliance (Policy Development & Legal Compliance)
• Develop and update HR policies and procedures to comply with legal requirements.
• Stay abreast of changes in employment laws and regulations and ensure HR processes remain compliant.
• To support and participate in the IETP, and other related Audits.

6.Payroll Management
• Ensure overall payroll practices and processes are in line with legal requirements and customers / third party audit requirements.
• Assist in non-staff payroll administration as and when required.
• Assist in Management payroll as and when required.

7. HR System and Technology
• Advise for any implementation, maintenance, and upgrades of AS400 which are involved with HR processes.
• Analyze customers and HR administrators needs affecting all systems functionalities.
• Identify opportunities for automation and technology enhancement to streamline HR Processes.
• Propose, initiate, and execute improvement plan from time to time, which may include system enhancement and / or customization to ensure customers satisfactions.

8. Others
• Lead company Wellness programs / projects.
• Establish good relationship and rapport with Labor Dept. and other statutory bodies.
• Support in handling HR projects and/or other general HR functions and activities as and when required.
• Provide leadership as needed to the HR Department and MMSB as part of the management team.

Qualifications, Skills & Experience
• Bachelor’s Degree from a reputable university.
• At least 15 years’ experience in managing C&B in a large organization.
• Strong desktop and in-person research, analysis and reporting skills.
• Experience in managing a team and carrying out cross-functional projects.
• Experience in managing Clinic and insurance.