Quality Engineer

Key Responsibilities
• Develop, implement, and maintain quality control plans, inspection standards, procedures, and quality documentation.
• Monitor product quality throughout incoming inspection, in-process inspection, and final inspection.
• Review engineering drawings, customer specifications, product tolerances, and inspection requirements.
• Lead investigations into customer complaints, internal quality issues, supplier defects, and process nonconformities.
• Conduct root cause analysis using appropriate methodologies such as 5 Why, fishbone diagrams, and 8D problem-solving.
• Coordinate corrective and preventive actions (CAPA) and verify their effectiveness.
• Prepare and maintain quality reports, nonconformance reports, inspection records, and customer quality documentation.
• Support new product introduction (NPI), first article inspection (FAI), process validation, and production part approval activities where applicable.
• Participate in internal, external, customer, and supplier audits.
• Monitor quality performance indicators, including PPM, scrap rates, rejection rates, and customer complaint trends.
• Work with Production, Engineering, Tooling, and Purchasing teams to resolve quality issues and improve manufacturing processes.
• Support measurement system analysis (MSA), gauge repeatability and reproducibility (GR&R), statistical process control (SPC), and process capability studies where required.
• Ensure compliance with applicable ISO 9001 requirements and customer-specific quality requirements.
Requirements and Qualifications
• Bachelor's degree or diploma in Quality Engineering, Mechanical Engineering, Manufacturing Engineering, or a related discipline.
• Preferably 2–5 years of experience in quality engineering within a manufacturing environment.
• Experience in precision metal stamping, CNC machining, or automotive/electronics component manufacturing is an advantage.
• Good understanding of ISO 9001 quality management systems and quality assurance methodologies.
• Familiarity with APQP, PPAP, FMEA, SPC, MSA, 8D, and CAPA is an advantage, depending on customer requirements.
• Ability to interpret engineering drawings, geometric dimensioning and tolerancing (GD&T), and product specifications.
• Experience with precision measuring instruments and inspection equipment, such as CMMs, optical measurement systems, and gauges, is preferred.
• Strong analytical, problem-solving, documentation, and communication skills.
• Able to coordinate effectively with internal departments, customers, and suppliers.
Key Performance Indicators (KPIs)
• Customer complaint and rejection rates.
• Internal scrap, rework, and defect rates.
• Corrective action closure and effectiveness.
• Audit findings and quality system compliance.
• First-pass yield and process capability improvement.
• Timeliness and accuracy of quality reporting.