IT TECHNICIAN 2
Undisclosed
Duties & Responsibilities A. Toll Collection System (TCS) 1. Monitor, troubleshoot, rectify, and ensure all TCS hardware and software are in good condition, and aligned with LLM requirements and speci
Duties & Responsibilities
A. Toll Collection System (TCS)
1. Monitor, troubleshoot, rectify, and ensure all TCS hardware and software are in good condition, and aligned with LLM requirements and specifications.
2. Monitor, troubleshoot, rectify, and ensure all network connections between Lane Computer Systems and Plaza/Headquarter Computer Systems are in good condition, ensuring all transactions from lanes and plazas are recorded accurately.
3. Perform scheduled TCS maintenance in accordance with the Maintenance Work Plan and Arahan Pematuhan Sistem Tol (APST) guidelines (daily, monthly, and yearly).
4. Assist in internal audits for TCS based on APST guidelines (daily, monthly, and yearly).
5. Assist in audits or inspections of TCS equipment for LLM.
6. Maintain accurate TCS equipment inventory and ensure sufficient spare parts stock.
7. Record all TCS repair works in the EPI System (LLM) in compliance with APST and EPI System guidelines.
8. Ensure TCS system downtime does not exceed the allowable limits stated in APST.
9. Liaise with contractors or third-party vendors for TCS-related tasks and maintenance.
B. Traffic Control Surveillance System (TCSS)
10. Monitor, troubleshoot, rectify, and ensure all TCSS hardware and software are in good condition, and aligned with LLM requirements and specifications.
11. Monitor, troubleshoot, rectify, and ensure all network conditions for TCSS are in good condition, ensuring that all data and records are accessible to the control center.
12. Perform scheduled TCSS maintenance in accordance with the Maintenance Work Plan and APST guidelines (daily, monthly, and yearly).
13. Conduct internal audits for TCSS based on APST guidelines (daily, monthly, and yearly).
14. Assist in audits or inspections of TCSS equipment for LLM.
15. Maintain accurate TCSS equipment inventory and ensure sufficient spare parts stock.
16. Record all TCSS repair works in the EPI System (LLM) in compliance with APST and EPI System guidelines.
17. Ensure TCSS system downtime does not exceed the allowable limits stated in APST.
18. Liaise with contractors or third-party vendors for TCSS-related tasks and maintenance.
C. General Responsibilities
19. Conduct research on existing and potential resources to enhance the performance of TCS and TCSS.
20. Assist in preparing purchase requests and delivery orders for TCS and TCSS equipment and spare parts.
21. Be available for standby duty as required by operational needs.
22. Perform other tasks as assigned by the IT Officer, Operations Executive, Operations Manager, or General Manager
