Business Distribution Coordinator

1. Handling Inquiries: Responding to customer inquiries via phone, email, or online chat regarding availability, rates, and booking policies.
2. Processing Bookings: Assisting customers with making reservations, processing payments, and confirming booking details.
3. Managing Cancellations and Modifications: Handling cancellations, modifications, and special requests from customers.
4. Providing Information: Providing accurate information about services, availability, and pricing.
5. Maintaining Records: Maintaining accurate records of reservation activities, including guest profiles and booking details.
6. Coordinating with Other Departments: In some cases, coordinating with other departments to fulfill special requests or resolve customer issues.
7. Customer Service: Providing excellent customer service and ensuring customer satisfaction.