RECEPTIONIST CUM ADMIN ASSISTANT

1. Job Purpose
To manage reception duties and perform daily administrative tasks to ensure the smooth and efficient operation of the office.

2. Duties and Responsibilities

A. Reception Duties
- Welcome and attend to visitors, customers, and guests in a professional and courteous manner.
- Answer incoming telephone calls, handle enquiries, and direct calls to the relevant departments or personnel.
- Receive, record, and distribute incoming mail, documents, and parcels.
- Manage appointments and assist in coordinating visitor arrangements.
Ensure the reception area is clean, neat, and well-organised.

B. Administrative Duties
- Perform general clerical duties, including document preparation, typing, photocopying, scanning, and filing.
- Maintain and organise company records, documents, and filing systems while ensuring the confidentiality of information.
- Assist in preparing correspondence, reports, and other administrative documents.
- Manage office stationery and supplies, including monitoring stock levels and replenishment requirements.
- Assist in coordinating meetings, including preparing meeting rooms and relevant documents.
- Provide administrative support to other departments as required.
- Perform other duties and responsibilities as assigned by the superior from time to time.

3. Qualifications and Requirements
- Minimum SPM or equivalent qualification.
- Good communication skills in Bahasa Melayu and English.
- Basic knowledge of Microsoft Office applications, including Word, Excel, and Outlook.
- Good organisational, time management, and record-keeping skills.
- Presentable, friendly, courteous, and professional in appearance and conduct.
- Able to work independently and collaboratively as part of a team.
- Previous experience in reception or administrative roles will be an advantage.

4. Skills and Competencies
- Good communication and customer service skills.
- Strong attention to detail in handling documents and records.
- Responsible, disciplined, and trustworthy.
- Ability to multitask and prioritise tasks effectively.
- Ability to maintain the confidentiality of company information.