Retail Supervisor (Paradigm Mall, JB)

We are looking for energetic and customer-focused individuals to join our retail team. If you enjoy interacting with people, creating great shopping experiences, and working in a fast-paced retail environment, we’d love to hear from you.
Key Responsibilities
Deliver excellent customer service and provide product recommendations to customers
Support sales achievement and contribute to store sales growth
Maintain product displays, merchandising, and overall store cleanliness
Build strong rapport and positive relationships with customers
Handle cashiering duties and cash transactions accurately
Assist with daily store opening and closing procedures
Replenish and organize stock on shelves and in storage areas
Complete and maintain necessary paperwork and store records
Monitor store activities, track sales performance, and support daily operations
Attend to customer inquiries, feedback, and complaints professionally
Why Join Us?
Training and career growth opportunities
Supportive team environment
Hands-on retail experience
Staff discount
Insurance & Medical claims

Minimum SPM qualification
Able to communicate in Malay and English (Mandarin is an added advantage)
Friendly, pleasant personality with a positive attitude
Independent, responsible, and self-motivated
Able to work shifts, weekends, and public holidays
No experience required – training will be provided
Fresh graduates are encouraged to apply

Skills: Retail Sales, Retail Operations, Retail Management, Customer Service