Technician IOI CITY

Job Responsibilities:
Responsible for inspecting, repairing, and testing Vivo smartphones
Accurately diagnose issues and perform necessary repairs or parts replacement
Handle front desk duties including job creation in the system, posting, payment collection, and customer service
Assist customers with after-sales issues and provide professional technical support
Maintain cleanliness and good condition of tools, equipment, and service area
Perform other related tasks assigned by the superior

Job Requirements:
No specific education requirement
Candidates with phone repair or customer service experience will be prioritized
No experience required, training will be provided
Detail-oriented, responsible, and proactive
Patient, customer-focused, and assessed monthly on service satisfaction
Good communication skills and teamwork spirit