Sales Coordinator (FMCG)

Proactive and organized Sales Coordinator (FMCG) based in Subang Jaya, Selangor. Full-time role supporting the sales team by managing administrative tasks, processing orders and documentation, maintaining customer relationships and databases, coordinating with internal departments and supporting sales initiatives to ensure smooth operations and strong service delivery.

Responsibilities:
Processing and managing customer orders, quotations and sales documentation with accuracy and efficiency
Coordinating sales activities and liaising between sales representatives, head of sales, internal departments and occasionally with customers
Maintaining comprehensive customer databases and updating records to ensure information accuracy
Handling customer inquiries and providing responsive support to resolve issues promptly
Preparing sales reports, performance analytics and market-related documentation
Scheduling meetings, site visits and product demonstrations for the sales team
Monitoring inventory levels and coordinating with the warehouse team on stock requirements
Supporting the development and implementation of sales initiatives and promotional campaigns
Maintaining organized filing systems and ensuring compliance with company procedures and documentation standards
Qualifications:
Proven experience in sales administration, client support or similar administrative role, preferably within the FMCG industry
Strong organisational skills with the ability to manage multiple tasks and priorities effectively
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM systems or sales management software
Meticulous attention to detail and commitment to accuracy in documentation and data entry
Ability to work independently and as part of a team
Customer service-oriented mindset with a genuine interest in supporting sales objectives
Knowledge of FMCG products, distribution channels or customer management practices is advantageous
Flexibility and adaptability to changing priorities in a fast-paced working environment

Skills: Sales Administration, Customer Service, CRM Systems, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Data Entry, Sales Reporting & Analytics, Inventory Management, Communication