Resident Engineer (Network)

1.Provide on-site technical support and maintenance for network infrastructure and related IT equipment.
2.Monitor and troubleshoot network connectivity issues involving LAN, WAN, Wi-Fi and network devices.
3.Perform first-level diagnosis and resolution of network-related incidents and escalate complex issues when necessary.
4.Assist with the installation, configuration and maintenance of network equipment such as switches, routers, access points and related devices.
5.Conduct preventive maintenance and basic health checks on network infrastructure.
6.Respond to user-reported network issues and provide timely technical assistance.
7.Perform basic network troubleshooting using appropriate tools and diagnostic methods.
8.Maintain proper documentation of incidents, troubleshooting activities, configurations and maintenance work.
9.Coordinate with the relevant technical teams, vendors or escalation teams to resolve network issues.
10.Ensure network services and infrastructure remain operational and meet the required service levels.

Requirements:
1.This vacancy is open to Malaysian only.
2.Candidates residing in Johor Bahru or nearby areas are preferred.
3.Bachelor’s Degree in IT, Networking, Computer Science or equivalent.
4.Fresh graduates are encouraged to apply.
5.Basic knowledge of networking concepts such as TCP/IP, LAN, WAN, DNS and DHCP.
6.Familiarity with network devices such as switches, routers and wireless access points.
7.Good troubleshooting and problem-solving skills.
8.Good communication and interpersonal skills.
9.Able to work independently and respond to technical issues in a timely manner.
10. Male candidates are preferred.