Automotive Counter Clerk / Admin

Posh Moments Sdn Bhd is hiring an Automotive Counter Clerk / Admin for a car workshop in Kota Kemuning, Shah Alam. The role is the point of contact for customers at the workshop counter, handling enquiries and coordinating vehicle service and repair operations while performing administrative and clerical duties.

Responsibilities:
Attend to customers at the workshop counter and provide friendly, professional service
Handle customer enquiries through walk-ins, phone calls and WhatsApp
Prepare quotations, purchase orders, invoices, receipts and payment records
Create and update customer and vehicle records
Prepare job orders and coordinate with supervisor & mechanics on vehicle service and repairs
Coordinate with suppliers and assist with parts ordering when required
Follow up with customers regarding quotations, repair approvals and vehicle collection
Handle customer payments accurately
Assist with basic marketing promotional activities
Monitor parts, consumables and basic inventory records
Perform general administrative and data-entry duties
Qualifications:
Minimum SPM / equivalent
Automotive workshop or service centre experience is preferred.
Basic computer skills
Good communication, teamwork and customer service skills
Able to communicate in English and Bahasa Malaysia. Mandarin and cantonese is an added advantage.
Responsible, organized, detail-oriented and able to multitask
Willing to learn basic automotive terminology and workshop procedures

Skills: Customer Service, Data Entry, Administrative Support, Quotation Preparation, Invoice Processing, Inventory Management, Parts Ordering, Computer Skills, Communication, Vehicle Records Management