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Retail Sales Advisor

Job No. 5331927683 Office Administration Kuala Lumpur Kuala Lumpur Full Time Posted October 26, 2026 Closes November 25, 2026

Undisclosed

PVG MY SDN BHD · 0.0 / 5 (0 company reviews)

Are you passionate about women’s fashion, styling, and creating meaningful customer experiences? What To Wear (WTW) is looking for enthusiastic and well-presented Retail Sales Advisors to join our bou

Are you passionate about women’s fashion, styling, and creating meaningful customer experiences?

What To Wear (WTW) is looking for enthusiastic and well-presented Retail Sales Advisors to join our boutique teams. If you enjoy helping women feel confident through fashion and thrive in a fast-paced retail environment, we’d love to meet you!

Key Responsibilities:
1. Customer Service & Sales
- Provide a warm, personalized shopping experience to every customer.
- Achieve monthly personal sales targets.
- Offer styling advice and product knowledge to encourage upselling and cross-selling.
- Build long-term relationships with customers to drive loyalty and repeat business.

2. Store Operations
- Ensure accurate use of POS systems and proper handling of payments.
- Support daily opening and closing duties.
- Participate in stock receiving, tagging, and inventory control.
- Maintain cleanliness and organization of selling floor and stock areas.

3. Visual Merchandising
- Ensure merchandise is presented according to brand guidelines.
- Update displays and mannequins regularly to reflect new arrivals and campaigns.
- Monitor and report fast-moving and slow-moving items.

4. Leadership & Mentoring
- Guide and support junior team members in meeting store standards.
- Demonstrate excellent attendance, grooming, and customer service habits.
- Assist the store coordinator in onboarding and training new staff.

5. Reporting & Feedback
- Share customer feedback, product requests, and market trends with management.
- Identify issues and propose improvements to enhance store performance.

Qualifications:
- Minimum Diploma / Degree (fashion-related background preferred)
- Good communication skills and positive attitude
- Comfortable with retail working hours
- Presentable and well-groomed

Working hours:
- Shift A: 10:00 AM – 6:30 PM
- Shift B: 1:30 PM – 10:00 PM
- Full shift*: 10:00 AM – 10:00 PM
- Break time: 1 hour (full shift includes an additional 30 minutes)
*Full shift is conditional and not mandatory, subject to store operational needs and staff preference.

Job Highlights:
- Attractive sales commission structure based on performance
- Attendance allowance
- Overtime pay in accordance with working hours
- Training and onboarding provided to support your growth in fashion retail

Location:
- Pearl Point Shopping Mall
- Isetan The Gardens

Where it is

Nearby

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