Retail Customer Service
Undisclosed
Job Responsibilities: - Greet and assist walk-in customers at the Maxis Centre. - Handle incoming customer calls and enquiries. - Provide information about Maxis products, mobile plans and services. -
Job Responsibilities:
- Greet and assist walk-in customers at the Maxis Centre.
- Handle incoming customer calls and enquiries.
- Provide information about Maxis products, mobile plans and services.
- Promote and recommend suitable Maxis products and packages to customers.
- Assist customers with account registration, billing enquiries and service activation.
- Handle customer complaints and provide appropriate solutions.
- Deliver excellent customer service and maintain customer satisfaction.
