Tea Barista Crew(Fresh Graduate Welcome)
Undisclosed
About the role As a Tea Barista, you'll be responsible for welcoming customers, taking orders, preparing our signature hand-mashed lemon tea and other beverages according to NingJi's quality standards
About the role
As a Tea Barista, you'll be responsible for welcoming customers, taking orders, preparing our signature hand-mashed lemon tea and other beverages according to NingJi's quality standards, delivering outstanding customer service, maintaining a clean and organized outlet, ensuring ingredient freshness and inventory accuracy, and working closely with your teammates to achieve daily operational and sales goals.
Responsibilities
Customer Service & Sales
- Welcome customers warmly and provide friendly, efficient service.
- Take customer orders accurately and process cash and POS transactions.
- Support the team in achieving daily sales targets while delivering excellent customer experiences.
- Maintain NINGJI MALAYSIA's brand image and service standards at all times.
Beverage Preparation & Quality
- Prepare NINGJI MALAYSIA's signature hand-mashed lemon tea and other beverages according to standard operating procedures (SOPs).
- Ensure every drink meets the company's quality, taste, and presentation standards.
- Check ingredient freshness and follow food safety and hygiene requirements.
- Keep workstations, utensils, and equipment clean and sanitised.
Store Operations & Inventory
- Monitor inventory levels of ingredients, packaging, and supplies, and inform the supervisor when replenishment is required.
- Assist with daily opening and closing duties.
- Maintain a clean, organised, and well-stocked outlet to support smooth daily operations.
Job Requirements
- No prior experience is required. Comprehensive training will be provided.
- Previous experience in food and beverage, retail, or customer service is an advantage, but not essential.
- Friendly, positive, and customer-oriented with good communication skills.
- Able to work well in a team and in a fast-paced environment.
- Willing to work on rotating shifts, including weekends and public holidays.
What’s In It for You?
- Competitive Salary & OT Opportunities
- EPF & SOCSO Contributions
- Staff Beverage Discounts
- Hands-On Training & Development
- Comprehensive Career Growth Opportunities