Warehouse Manager -- Semenyih --

Job Description
1. Warehouse Operations Management
- Oversee inbound receiving, storage, inventory control, order fulfilment, and outbound operations.
- Ensure warehouse activities meet productivity, quality, and service-level targets.
- Optimize warehouse layout, storage methods, and material flow to maximize space utilization.
- Ensure timely receiving, picking, packing, and dispatch of goods.

2. Inventory Management & Control
- Maintain accurate inventory records and stock visibility.
- Implement FIFO/FEFO inventory practices and product traceability procedures.
- Conduct regular cycle counts, stock audits, and inventory reconciliation.
- Investigate and resolve inventory discrepancies promptly.

3. Food Safety, Quality & Compliance
- Ensure warehouse operations comply with food safety standards, regulatory requirements, and company policies.
- Maintain HACCP, GMP, and Food Safety Management System (FSMS) requirements.
- Monitor sanitation, housekeeping, pest control, and temperature management.
- Support internal, customer, and external audits and ensure staff are adequately trained.

4. Cold Chain Management
- Maintain proper temperature control throughout storage and handling processes.
- Monitor refrigeration systems and temperature records.
- Coordinate emergency responses to temperature deviations and equipment failures.
- Protect product quality, safety, and shelf life.

5. Team Leadership & Workforce Management
- Lead, coach, and develop warehouse supervisors and operational staff.
- Manage workforce planning, shift scheduling, attendance, and performance.
- Ensure employees receive appropriate training in safety, food hygiene, and operational procedures.
- Promote teamwork, accountability, and continuous improvement.

6. Health, Safety & Environmental Management
- Ensure compliance with occupational health and safety requirements.
- Conduct regular safety inspections and promote safe working practices.
- Investigate incidents and implement corrective actions.
- Ensure the safe operation of forklifts, racking systems, and warehouse facilities.

7. Logistics & Customer Service Coordination
- Coordinate with Production, Planning, Transportation, and Customer Service teams.
- Ensure accurate and on-time order fulfilment and deliveries.
- Manage customer requirements, delivery schedules, and urgent requests.
- Resolve operational issues affecting service performance.

8. Cost Management & Continuous Improvement
- Manage warehouse operating expenses, labour costs, overtime, utilities, and equipment expenses.
- Prepare and manage warehouse budgets and identify cost-saving opportunities.
- Ensure effective use of Warehouse Management Systems (WMS), ERP, and inventory management systems.
- Analyse warehouse performance data and prepare management reports.
- Lead Lean, 5S, Kaizen, automation, and process improvement initiatives where applicable.
- Perform other related duties as assigned by Management.

Job Requirements
- Bachelor's Degree in Supply Chain Management, Logistics, Warehouse Management, Business Administration, Industrial Engineering, or a related field.
- Minimum 5–8 years of experience in warehouse, logistics, or supply chain operations.
- At least 3 years of managerial or supervisory experience leading warehouse teams.
- Experience in food manufacturing, FMCG, cold chain, frozen food, or food distribution is preferred.
- Proven experience in warehouse operations, inventory control, and customer service management.
- Good understanding of warehouse management principles, material handling systems, and FIFO/FEFO practices.
- Knowledge of food safety standards, including HACCP and GMP; familiarity with FSSC 22000 is an advantage.
- Experience in cold storage and temperature-controlled warehouse operations is preferred.
- Proficient in WMS, ERP systems, and Microsoft Office applications.
- Strong leadership, planning, analytical, problem-solving, communication, and stakeholder management skills.
- Good budgeting, cost-control, and reporting capabilities.
- Proficiency in Mandarin is required.

Salary & Benefits
- Monthly salary: RM6,000 – RM9,000.
- Replacement leave for eligible weekend work due to urgent operational requirements.

Work Location: Semenyih, Selangor