Solution Architect

Role Purpose
Bridge business strategy, processes and technology by designing practical, cloud-enabled solutions that address customer needs and deliver measurable business outcomes across multiple industries.
Key Responsibilities
Own the technical solutioning lifecycle from discovery, qualification and solution design through proposal, estimation, SOW and delivery handover.
Define solution scope, assumptions, dependencies, effort estimates, implementation approach and key delivery risks.
Perform solution-readiness and architecture reviews prior to proposal submission and delivery handover.
Support solution sizing, licensing, cloud consumption and effort estimation to ensure technical and commercial viability.
Maintain awareness of emerging technologies including AI/GenAI, data platforms, automation and cloud-native services
Engage customers to understand their business objectives, operating models, processes and technology needs.
Assess existing processes, identify pain points and recommend improvements.
Design target business processes, capabilities and solution blueprints.
Review Business Requirements (BRs) and translate them into functional and technical solutions.
Develop, review and maintain Technical Requirements Specifications (TRS).
Map business processes to applications, data, integrations and appropriate cloud services.
Facilitate discovery, process-mapping and solution-design workshops.
Produce business, application, integration and high-level technology architectures.
Evaluate solution options based on business value, feasibility, risk, cost and implementation complexity.
Develop technical proposals, tender responses, scopes of work and customer presentations.
Define functional and non-functional requirements.
Collaborate with sales, delivery, application, data, integration, cloud and cybersecurity teams.
Provide architecture guidance from presales through implementation and operational handover.
Ensure delivered solutions remain aligned with approved business and technical requirements.
Develop reusable industry processes, reference architectures, templates and solution accelerators.
Key Performance Indicators
Alignment of solutions with customer business objectives
Quality of business-process and solution designs
Quality and timeliness of BR reviews and TRS documentation
Customer satisfaction and stakeholder confidence
Contribution to proposals, tenders and solution presentations
Practicality and cost-effectiveness of proposed solutions
Accuracy of estimates, assumptions and dependencies
Successful transition from solution design to delivery
Development of reusable industry and solution assets

Qualifications and Experience
Degree in Information Technology, Computer Science, Business Information Systems, Engineering or a related discipline is preferred.
Between 3 and 5 years of relevant experience in business architecture, solution architecture, business analysis, technology consulting or enterprise solution delivery.
Experience across at least two industry sectors, preferably including Financial Services or Utilities.
Strong understanding of business processes and technology-enabled transformation.
Customer-facing experience in consulting, system integration or enterprise solution delivery.
Experience conducting requirements, process-mapping and solution-design workshops.
Experience reviewing business requirements and preparing technical specifications.
Exposure to cloud-based solutions is required, although deep cloud infrastructure experience is not mandatory.
Industry Experience
Candidates must demonstrate experience across at least two industry sectors. Experience in one or both of the following is strongly preferred:
Financial Services, and Utilities
Other industries
Experience in government, transportation, infrastructure, telecommunications, retail, manufacturing or logistics is also relevant.
Solution Architecture Competencies
Application and solution architecture
API and system integration
Data flows and information requirements
SaaS, PaaS and cloud-enabled solution patterns
Functional and non-functional requirements
Security, availability, scalability and performance principles
Solution-option and vendor evaluation
Technology roadmap development
Architecture diagrams and solution blueprints
Technical proposal and scope development
Cloud Knowledge
Candidates should possess working knowledge of:
Public, private and hybrid cloud concepts
AWS, Microsoft Azure, Google Cloud or Oracle Cloud
SaaS, PaaS and cloud-native services
Cloud migration and application-modernisation approaches
Cloud security, identity and data-protection principles
Availability, backup and disaster-recovery concepts
Cloud consumption, licensing and cost considerations
The role does not require hands-on ownership of cloud infrastructure, network engineering or platform operations.
Preferred Certifications
Candidates should preferably hold at least one or two certifications from the following disciplines. Certifications are advantageous but not mandatory:
Business analysis or business-process management
AWS, Microsoft Azure, Google Cloud or Oracle Cloud
Application, integration or data architecture
ITIL or service management
TOGAF or another architecture framework

Skills: Solution Architecture, Pre-Sales Engineering, Financial Services, Utility Software, Cloud Technologies, Technical Design, Solution Design, Cost Estimation, Systems Integration