Sales Operation Executive

JOB DESCRIPTION

- Prepare text file payment clients and upload for charges one day before the charge day/date.
- Prepare text file for annual storage payment clients and upload for charges one day before the charge day/date.
- Follow up for reject payments via email and SMS.
- List out client payment details for new enrollment.
- Verify both Reject and Reminder letters for unsuccessful transaction cases.
-To ensure and assist to collect the debts collection for clients who have outstanding payments.
- Prepare outstanding payment list and follow up.
- Follow for payment details with Consultant & PTCI PIC on a weekly basis.
- Respond to enquiries from internal or external customers.
- Handling termination documentations.
- Overtime (OT) (after 5.00 pm to 7.00 pm) on alternate Saturdays.
- Any task or duties as per given by the company from time to time.

DESIRED SKILLS & EXPERIENCE

- Diploma/Degree in Business Administration or related field.
- Fresh graduates are encouraged to apply.
- Good communication skills and strong sense of urgency.
- Proficient in MS Office, databases and basic business math.
- Accurately document all information pertaining to accounts- payment receive (AR).
- Able to work in a fast-paced, team-based environment.
- Added advantage: Proficiency in Mandarin