Sales Admin

1.Respond to customer inquiries and provide information on product availability.
2.Manage billing and sales transactions using invoicing and sales operation software.
3.Manage daily sales administrative task, including processing orders and invoices.
4.Conduct payment follow-ups, ensuring all payments are received prior to shipment.
5.Monitor sales performance metrics and generate reports for management.
6.Stay updated on existing and new product knowledge to assist customers effectively.
7.Collaborate with marketing and product teams to align sales strategies with promotional activities.
8.Ensure adherence to company policies and procedures in all sales operations.
9.Gather and report customer feedback to the superior for continuous improvement.
10.Handle additional tasks assigned by the immediate superior as needed.