Sales Admin
Undisclosed
1. Respond to customer enquiries through WhatsApp, phone calls, and walk-ins. 2. Prepare quotations, sales orders, invoices, and receipts. 3. Follow up with customers to secure orders and payments. 4.
1. Respond to customer enquiries through WhatsApp, phone calls, and walk-ins.
2. Prepare quotations, sales orders, invoices, and receipts.
3. Follow up with customers to secure orders and payments.
4. Coordinate with graphic designers and production teams to ensure timely order completion.
5. Monitor order progress and update customers on delivery or collection status.
6. Maintain accurate customer records, sales reports, and documentation.
7. Handle customer feedback and complaints professionally.
8. Identify sales opportunities and promote company products and services.
9. Perform general administrative duties and other tasks assigned by management.
Job Requirements
1. Minimum SPM or equivalent qualification.
2. Previous experience in sales administration or customer service is an advantage.
3. Good communication and interpersonal skills.
4. Proficient in Microsoft Office (Word and Excel).
5. Familiar with WhatsApp Business and basic computer applications.
6. Able to multitask, work independently, and meet deadlines.
7. Responsible, organised, hardworking, and customer-oriented.
8. Willing to learn about printing products and services.
Preferred Skills
1. Good sales and negotiation skills.
2. Ability to handle multiple customer orders simultaneously.
3. Experience in the printing, advertising, or gift and souvenir industry is an advantage.
What We Look For
1. We are looking for a proactive and motivated individual who can provide excellent customer service, manage orders efficiently, and contribute to the company's sales growth.