Multiskill Operator (Diploma Holder)

Job Purpose:

The Multiskill Operator is responsible for efficiently operating, monitoring, and maintaining assigned production machinery and processes to meet Cadbury Shah Alam’s quality, safety, and productivity standards. This role ensures seamless production of confectionery products by adhering to
operational protocols, minimizing downtime, and contributing to continuous improvement initiatives.

Key Responsibilities:
1. Machine Operation & Monitoring:
- Operate and oversee production line machinery (e.g., mixers, moulding, packaging lines) in alignment with Standard Operating Procedures (SOPs).
- Monitor equipment performance (speed, temperature, output) and adjust settings to maintain product quality and efficiency.
- Conduct start-up, shutdown, and changeover procedures to meet production schedules.

2. Quality Assurance:
- Perform regular quality checks (weight, dimensions, packaging integrity) to ensure compliance with specifications.
- Report deviations in product quality and collaborate with the Quality Assurance team to resolve issues.
- Adhere to Good Manufacturing Practices (GMP) and hygiene standards for food safety.

3. Preventive Maintenance & Troubleshooting:
- Perform basic maintenance tasks (cleaning, lubrication, minor repairs) to prevent equipment breakdowns.
- Identify and troubleshoot mechanical/operational issues, escalating complex problems to maintenance teams.
- Participate in Autonomous Maintenance (AM) activities to enhance equipment reliability.

4. Safety & Compliance:
- Follow strict safety protocols (lockout-tagout, PPE, hazard reporting) and ensure compliance with DOSH, HACCP, and Cadbury Shah Alam’s safety policies.
- Maintain a clean and organized workspace to prevent accidents and contamination risks.

5. Documentation & Reporting:
- Accurately record production data (output volumes, downtime, waste) in logbooks or digital systems.
- Complete shift reports and communicate operational challenges to the next shift team.

6. Continuous Improvement:
- Suggest process optimizations to improve efficiency (Kaizen), reduce waste, or enhance product quality.
- Participate in IL6S and Kaizen initiatives to drive operational excellence.

7. Team Collaboration:
- Coordinate with production, maintenance, and logistics teams to ensure smooth workflow.
- Train new operators and support cross-functional tasks as needed.

Working Days: 5

Additional Info:
Qualifications & Skills:
- Education: Diploma in Mechanical/Electrical Engineering, Food Technology, or equivalent.
- Certification: Forklift license, DOSH safety training, or HACCP/GMP certification (preferred).

- Experience:
- Diploma Fresh graduates or those with Diploma minimum 2 years as a machine operator in FMCG, food manufacturing, or related industries will be an added advantage.
- Experience with Programmable Logic Controllers (PLC)-controlled machinery or automated production lines is a plus.
- Technical Skills:
- Proficiency in operating and troubleshooting production equipment.
- Basic understanding of mechanical/electrical systems.
- Familiarity with SAP/MES systems for production tracking (advantageous).
- Soft Skills: Attention to detail, problem-solving, adaptability, and teamwork.

Additional Details:
Shift Allowances, Meal Allowance, Montly meal Coupon RM100, Fixed 2-month after confirmation, medical insurance Coverage, Dental coverage, uniform & PPE provided, transportation Allowance Fixed RM80/month

Working hours

All factory employees of the Company may be required to work on shift which can be two (2) or three (3) cycles. The total working hours will not exceed that stipulated in (a) above. The shift patterns are per below:-

i. Morning : 7.00 am - 3.00 pm

ii. Evening : 3.00 pm - 11.00 pm

iii Night : 11.00 pm - 7.00 am

iv. Office : 8.30 am - 5.30 pm

The employees shall follow one of the following systems as specified by the management

i. Two Shift

Working Hours :
7.00 am to 3.00 pm
3.00 pm to 11.00 pm

Working days :
1st week – 6 days working
2nd week – 5 days working

As per the shift schedule roster.

ii. Three Shift
Working Hours :
7.00 am to 3.00 pm
3.00 pm to 11.00 pm
11.00pm to 7.00 am

Working days :
1st week – 6 days working
2nd week – 5 days working

As per the shift schedule roster.

ANNUAL LEAVE

Employees shall be entitled to paid annual leave per annum as follows:

ii. Those whose service are below two (2) years - Fourteen (14) working days

iii. On completion of two (2) years continuous service - Seventeen (17) working days

iv. On completion of five (5) years continuous service - Twenty two (22) working days

v. On completion of ten (10) years continuous service - Twenty four (24) working days

SHIFT ALLOWANCE

A shift allowance as follows shall be paid to employees who are engaged on shift work:

Shift Allowance (8 hours)

i. First (1st) shift RM2.50 per shift

ii. Second (2nd) shift RM6.00 per shift

iii. Third (3rd) shift RM9.50 per shift

MEAL ALLOWANCE

All employees covered by this Agreement who are required to work overtime of four (4) hours and more will be paid a meal allowance of RM6.00 per day.