Technical Admin Executive

Technical & Device Maintenance
- Perform servicing, troubleshooting, and maintenance for aesthetic and medical devices (laser machines, treatment devices, etc.).
- Conduct installation, calibration, testing, and routine inspections on equipment.
- Prepare service reports and maintain accurate maintenance records.

Device Coordination & Logistics
- Coordinate delivery, rotation, and movement of device parts and equipment.
- Assist in ordering medical device parts as required.

Compliance & Documentation Support
- Assist in preparing for GDPMD (Good Distribution Practice for Medical Devices) internal audits.
- Oversee and support the MDA (Medical Device Authority) registration process, including product verification and Medcast submission.
- Monitor the application process for new and renewed device registrations.

Customer Service & ExtraCare Support
- Provide customer service for ExtraCare, handling inquiries related to machines and maintenance.
- Perform general tasks related to ExtraCare operations.

Device Demonstration & Internal Support
- Understand all devices and demonstrate equipment usage to clients when required.
- Support the device application process for O2 Klinik as approved by the supervisor.

Ad-Hoc Tasks
- Perform any other tasks assigned by the superior or manager.