Retail Manager

Job description:
JOB SUMMARY
Dan John was founded with the vision of accompanying the modern man through every moment of his day, offering a style that combines elegance, comfort, and functionality. Each collection reflects a balance between Italian tradition and a contemporary, accessible, and refined taste. The quality of the garments and attention to detail guide every decision we make. Working at Dan John means being part of a dynamic project, attentive to the market and continuously evolving.The Retail Manager is responsible for the commercial and operational performance of the store network, ensuring the achievement of sales, profitability, and customer experience targets. The role coordinates Store Managers and ensures the consistent execution of company strategies across the territory.
Key Responsibilities
Sales Performance & KPI Management
Define and monitor sales targets for stores
Analyze key KPIs (revenue, conversion rate, UPT, ATV, profitability)
Identify corrective actions to improve performance
Ensure achievement of budget targets
Retail Operations
Oversee daily store operations
Ensure compliance with company standards (visual merchandising, layout, procedures)
Monitor stock levels, replenishment, and product availability
Ensure compliance with internal policies and processes
Team Management & Development
Coordinate, motivate, and develop Store Managers
Support recruitment, onboarding, and training activities
Monitors performance against store targets
Foster a results-driven and customer-focused culture
Customer Experience
Ensure high service standards across all stores
Monitor customer feedback
Planning & Budget
Contribute to the definition of the commercial budget
Monitor operating costs and store productivity
Support new store openings or refurbishments
Job Requirements
Experience
5–10 years in retail, including at least 2–3 years in multi-store management roles
Experience in structured environments (preferably fashion)
Technical Skills
Strong KPI and data analysis mindset
Solid understanding of retail dynamics and visual merchandising
Familiarity with reporting tools and Excel
Soft Skills
Strong leadership and people management skills
Ability to influence, motivate, and manage distributed teams
Strong problem-solving skills with a results-driven mindset
Excellent communication and interpersonal skills
High level of ownership, accountability, and productivity
Preferred Qualifications
Experience in an omnichannel retail environment
Willing to travel frequently
Benefits:
Health insurance
Maternity leave
Opportunities for promotion
Professional development
Work Location: In person

Job Requirements
Experience
5–10 years in retail, including at least 2–3 years in multi-store management roles
Experience in structured environments (preferably fashion)
Technical Skills
Strong KPI and data analysis mindset
Solid understanding of retail dynamics and visual merchandising
Familiarity with reporting tools and Excel
Soft Skills
Strong leadership and people management skills
Ability to influence, motivate, and manage distributed teams
Strong problem-solving skills with a results-driven mindset
Excellent communication and interpersonal skills
High level of ownership, accountability, and productivity
Preferred Qualifications
Experience in an omnichannel retail environment
Willing to travel frequently
Benefits:
Health insurance
Maternity leave
Opportunities for promotion
Professional development
Work Location: In person

Skills: Management, Leadership, Team Leadership, Team Management