Banquet Assistant

OVERVIEW
The Banquet Assistant is responsible for supporting daily banquet and Food & Beverage (F&B) operations, including event setup, furniture arrangement, and service activities, as well as carrying out basic maintenance, minor repairs, and general upkeep of facilities at INSTEP Resident, classrooms, and event spaces. Reporting directly to the Assistant F&B and Banquet Manager, the employee is expected to perform both banquet and handyman duties to ensure smooth operations and maintain furniture, equipment, and facilities in good condition.

The responsibilities outlined herein are not exhaustive and may be adjusted according to operational needs as directed by the Assistant F&B and Banquet Manager. Any additional duties assigned must be reasonable, safe, and appropriate to the employee’s skills and competency, without posing undue risk to the Company, guests, stakeholders, or employees.

KEY RESPONSIBILITIES
A. Banquet, Event Setup & General Support
• Prepare, arrange and dismantle tables, chairs, equipment and other items for banquets, events and F&B activities.
• Set up and dismantle canopies for events and outdoor functions.
• Arrange and reconfigure classrooms, banquet areas, and event spaces according to operational requirements.
• Assist with moving, installing, replacing, and repositioning furniture and equipment in accommodation areas, classrooms, and event spaces.
• Ensure event spaces are properly arranged, clean, and ready for use according to the required setup.
• Inspect furniture and equipment for visible damage and report any defects or repair requirements.
• Handle and store furniture, tools, and equipment safely after use.
B. General Maintenance & Handyman Duties
• Carry out basic maintenance, minor repairs, and general upkeep of facilities at INSTEP Resident, classrooms, event spaces, and other assigned areas.
• Perform basic handyman tasks, including furniture assembly, tightening loose fittings, replacing minor hardware, and carrying out simple repairs within the employee’s skills and competency.
• Assist with the installation, adjustment, repair, and replacement of furniture, fixtures, fittings, and other non-specialist items
• Conduct routine visual checks of facilities, furniture, doors, cabinets, and fittings to identify damage or maintenance needs.
• Assist with removing and replacing damaged furniture, equipment, and other items as required.
• Perform basic painting touch-ups and other simple upkeep tasks when necessary and appropriately trained.
• Maintain tools, maintenance materials, and equipment in good condition and ensure proper storage after use.
• Report maintenance issues, facility defects, and safety hazards promptly to the Assistant F&B and Banquet Manager.
• Refer electrical, plumbing, structural, and other specialist repair work to authorised personnel or external contractors.
C. Food & Beverage Operational Support
• Assist with daily F&B operations, including food & beverage service, banquet activities, and other assigned service areas.
• Assist with table clearing, replenishment of service items, preparation of service stations, and general housekeeping of F&B areas.
• Support daily opening, closing, and service activities as directed by the Assistant F&B and Banquet Manager.
• Maintain cleanliness and organisation of F&B service areas and ensure equipment is properly arranged and stored.
• Provide operational support during peak periods, events, and other business activities as required.
• Perform other reasonable F&B duties when banquet setup, event preparation, or maintenance tasks are not scheduled.
D. Safety, Compliance & Professional Conduct
• Comply with Company policies and applicable workplace safety, health, hygiene, and fire safety requirements.
• Ensure banquet setup, furniture handling, and maintenance activities are carried out safely and in accordance with established procedures.
• Use appropriate personal protective equipment (PPE) and suitable tools when required.
• Promptly report hazards, unsafe working conditions, damaged equipment, and facility defects.
• Maintain cleanliness and orderliness in assigned work areas and ensure tools and equipment are properly stored.
• Maintain appropriate personal hygiene, grooming, and uniform standards in accordance with Company requirements.
• Follow the Company’s staff handbook, workplace rules, and reasonable instructions issued by Management.
• Attend training sessions, meetings, and briefings as required.
• Work cooperatively with team members and provide support to other operational areas as needed.
• Ensure that tasks requiring specialist qualifications, technical authorisation, or skills beyond the employee’s competency are referred to the appropriate personnel.

KEY ATTRIBUTES
• Responsible, dependable, and committed to completing assigned duties efficiently.
• Hands-on, service-oriented, and attentive to detail in banquet operations and general maintenance.
• Reliable and accountable in carrying out daily operational and handyman tasks.
• Team-oriented, cooperative, and flexible in supporting banquet, F&B, and maintenance activities.
• Able to adapt quickly to changing operational needs, including event setup, restaurant service, and basic repair work.
• Safety-conscious and committed to maintaining clean, orderly, and well-maintained work areas.